Privacy Policy

Work Front Pty Ltd T/A Promoworld shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, all personal information shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

We are committed to protecting Your privacy. This Privacy Policy describes how We collect, use, store, share and protect the information collected through https://workfrontdirect.co.za (the Website).
In this Privacy Policy, We

Us, and Our refer to Work Front Pty Ltd T/A. For more information about Us, see Our Details at the end of this Policy.

Please be advised that the practices described in this Privacy Policy apply only to information gathered online through the Website. This Privacy Policy applies where We are acting as a data controller with respect to the Personal Data of visitors, users, clients, and customers (You, or Your); in other words, where We determine the purposes and means of the processing of that Personal Data.

PLEASE READ THIS PRIVACY POLICY CAREFULLY because it affects Your rights under the law. You confirm that You have read and agreed to be bound by this Privacy Policy. If You do not agree with this Privacy Policy, you cannot use, access, create or publish on the Website. This Privacy Policy may change as We continuously improve the Website, so please check it periodically.

We reserve the right to modify or amend the Privacy Policy from time to time without notice. Your continued use of the Website following the posting of changes to these terms will mean You accept those changes. If We intend to apply the modifications or amendments to this Privacy Policy retroactively or to Personal Data already in Our possession, we will provide You with notice of the modifications or amendments.

 

Your Data

Work Front Pty Ltd T/A Promoworld strives to provide you with the best possible service. In order to provide this service, we may need to collect information from you from time to time. At all times we try to only collect the information we need for the particular function or activity we are carrying out and use it in accordance with this privacy policy.

We collect two basic types of information from You from Your use of the Website: Personal Data and Non-Personal

Data.

Personal Data

Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

As a general matter, You can browse the Website without submitting Your Personal Data to Us. However, there are a number of circumstances in which You may supply Us with Your Personal Data.

Data We Collect

We collect the following Personal Data from You:

  • Full Name
  • E-mail
  • Phone Number
  • Residential Address
  • Mailing Address
  • Preferred Contact Details
  • Banking Details
How We Collect Data

The following are the most common ways in which You give Your Personal Data:

  • Participating in communities, chat rooms and comment threads, other fora, and other interactive services in the Website;
  • Submission of User Content on any part of the Website that permit it;
  • Any other place in the Website where You knowingly volunteer to give Personal Data.
  • Registration for an Account on the Website;
  • Signing up to receive e-mail newsletters or e-mail alerts from Us;
  • Signing up to receive e-mail offers from Us or Our partners;
  • Requesting for service or other assistance;
  • Participating in surveys, panels, or market research in the Website;
  • Participating in special events and promotions in the Website;
  • Entering in contests on the Website;

 

Personal Data On Or From Social Media

When You interact with the Website or Your Account through a social media platform, such as Facebook, Twitter, Instagram, LinkedIn, YouTube, or Pinterest, We may collect the Personal Data that You make available to Us on that page including Your account ID or handle. We will comply with the privacy policies of the corresponding social media platform, and We will only collect and store such Personal Data that We are permitted to collect by these social media platforms.

If You choose to link or sign into Your Account with or through a social networking service, We and that service may share certain information about You and Your activities. With Your consent, We also may share information about You and Your activities, including Your name, town, what You view on the Website, with that social network users.

Please do NOT supply any other persons Personal Data to Us unless We prompt You to do so.

We do NOT sell or license Your Personal Data to any third party.

We may process any of Your Personal Data identified in this Privacy Policy where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is Our legitimate interests, namely the protection and assertion of Our legal rights, Your legal rights, and the legal rights of others.

In addition to the specific purposes for which We may process Your Personal Data set out in this clause, We may also process any of Your Personal Data where such processing is necessary for compliance with a legal obligation to which We are subject, or in order to protect Your vital interests or the vital interests of another natural person.

Specifically, We use Your Personal Data for the following:

  • Responding to Your queries and requests;
  • Investigating complaints;
  • Enforcing Our Terms and Conditions;
  • As otherwise required or authorised by law or government agency.
  • Providing Goods and Services to You;
  • Processing Your requests or instructions;
  • Rewards, competitions, marketing or other promotional materials;
  • Recognising You when Your return to Our website;
  • Tracking sales data;
  • Processing Your feedback on Goods and Services;
  • Creating personalised offers;
  • To send you marketing and informational mailers;

Payment Services Providers. Financial transactions relating to Our Website and Services are OR may be handled by Our payment services providers, PayFast or PayGate. We will share Transaction Data with Our payment services providers only to the extent necessary for the purposes of processing Your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers privacy policies and practices at.

Third-Party Suppliers. We may disclose Your Enquiry Data to one or more of those selected third-party suppliers of Goods and Services identified on Our Website for the purpose of enabling them to contact You so that they can offer, market, and sell relevant Goods and/or Services to You. Each such third party will act as a data controller in relation to the Enquiry Data that We supply to it; and upon contacting You, each such third party will supply to You a copy of its own privacy policy, which will govern that third party’s use of Your Personal Data. The suppliers and providers with whom We may share Your information include:

  • Advertising services
  • Social networking sites
  • Analytics services
  • Legal, auditing, and other professional advisors or consultants

Other Purposes. In addition to the specific disclosures of Personal Data set out in this Section, We may disclose Your Personal Data where such disclosure is necessary for compliance with a legal obligation to which We are subject, or in order to protect Our vital interests, Your vital interests, or the vital interests of another natural person. We may also disclose Your Personal Data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Retaining & Deleting Personal Data

Personal Data that We process for any purpose shall not be kept for longer than is necessary for that purpose or those purposes.

In some cases, it is not possible for Us to specify in advance the periods for which Your Personal Data will be retained. In such cases, We will determine the period of retention based on our legitimate interests, namely the proper administration of Our Website and business.

Notwithstanding the other provisions of this Section, We may retain Your Personal Data where such retention is necessary for compliance with a legal obligation to which We are subject, or in order to protect Your vital interests or the vital interests of another natural person.

Data Security

We follow generally accepted industry standards to protect the information submitted to Us, both during transmission and once We receive it. We maintain appropriate administrative, technical, and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorised alteration, unauthorised disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in Our possession. This includes, for example, firewalls, password protection and other access and authentication controls.

We use HTTPS

HTTPS (Hypertext Transfer Protocol Secure) is an internet communication protocol that protects the integrity and confidentiality of data between your computer and www.workfrontdirect.com. The use of HTTPS makes sure your communication with us is:

Encrypted: The data You exchange with Us is secure from eavesdroppers. That means that when You are browsing www.workfrontdirect.com, nobody can track Your activities across multiple pages, or steal the data exchange between Your computer and www.workfrontdirect.com.

Integral: The use of HTTPS preserves the integrity of data. Your data cannot be modified or corrupted during transfer.

Authenticated: HTTPS protocol authenticates your communication with Us. This ensures that You are always communicating with Our servers.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information You transmit to Us or store on the Website, and You do so at Your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of Our physical, technical, or managerial safeguards. If You believe Your Personal Data has been compromised, please contact Us our Contact Us page.

If We learn of a security systems breach, then We attempt to notify You electronically so that You can take appropriate protective steps. We may post a notice through the Website if a security breach occurs.

Non-Personal Data

Non-Personal Data includes information that does not personally identify You but may include tracking and usage information about Your location, demographics, use of the Website and the internet.

When You interact with the Website, We may collect Non-Personal Data and Our servers may automatically keep an activity log of Your use of the Website.

Generally, We collect and store the following Non-Personal Data:

  • Demographic information such as age, gender, and five-digit zip code as part of collecting Personal Data;
  • Device information about Your computer, mobile device, or other device that You use to access the Website. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information;
  • Usage information about Your use of the Website. This information includes a reading history of the pages You view.
  • Additional traffic information such as time of access, date of access, software crash reports, application errors, session identification number, access times, and referring site addresses.
  • Your search terms and search results.
  • Other information regarding Your use of the Website.

Use Of Non-Personal Data

We may disclose or share Non-Personal Data (or other information, other than Personal Data) in any other manner that We deem appropriate or necessary.

Among other things, We will disclose Non-Personal Data to third parties to help Us determine how users use parts of the Website and who Our users are so that We can improve the Website.

We will also disclose Non-Personal Data to Our partners and other third parties about how Our users collectively use the Website.

Personal & Non-Personal Data From Other Sources

We may also collect and store information about You that We receive from other sources to, among other things, enable Us to update and correct the information contained in Our database and to better customise Your experience on the Website.

Source IP Address/Location Data

We collect and store Your device source IP address which may disclose the location of Your device at the time You access the Website. Advertisements and certain content may be directed to You as a result of this information.

In some cases, the Website can deliver content based on Your current location if You choose to enable that feature. If You enable that feature, Your current location will be stored locally on Your device which will be used by the Website to serve You certain content tied to Your location. If You elect to have Your location-based searches saved to Your history, We will store such information on Our servers.

Account Data

We may process Your Account Data (Account Data). The Account Data may include Your name and email address. The source of the Account Data is You. The Account Data may be processed for the purposes of operating Our Website, providing Our Services, ensuring the security of Our Website and Services, maintaining back-ups of Our databases, and communicating with You. The legal basis for this processing is consent.

 

User Content Data

We may process information that You post for publication on Our Website or through Our Services (User Content Data). The User Content Data may be processed for the purposes of enabling such publication and administering Our Website and Services. The legal basis for this processing is consent.

Enquiry Data

We may process information contained in any enquiry You submit to Us regarding Our Goods and/or Services (Enquiry Data). The Enquiry Data may be processed for the purposes of offering, marketing and selling relevant Goods and/or Services to You. The legal basis for this processing is consent.

Customer Relationship Data

We may process information relating to Our customer relationships, including customer contact information (Customer Relationship Data). The Customer Relationship Data may include Your name, Your contact details, and information contained in communications between You and Us. You are the source of the Customer Relationship Data. The Customer Relationship Data may be processed for the purposes of managing Our relationships with customers, communicating with customers, keeping records of those communications, and promoting Our Goods and Services to customers. The legal basis for this processing is Our legitimate interests, namely the proper management of Our customer relationships.

Transactions And Payment Data

We may process information relating to transactions, including purchases of Goods and Services, that You enter with Us and/or through Our Website (Transaction Data). The Transaction Data may include Your contact details, Your card details, the transaction details, and/or your PayFast/ PayGate authentication details. The Transaction Data may be processed for the purpose of supplying the purchased Goods and Services and keeping proper records of those transactions. The legal basis for this processing is our legitimate interests, namely the proper administration of Our Website and business and a contract between user and you or taking steps at user request to enter a contract.

Notifications Data

We may process information that You provide to Us for the purpose of subscribing to Our email notifications and/or newsletters (Notification Data). The Notification Data may be processed for the purposes of sending You the relevant notifications and/or newsletters. The legal basis for this processing is consent.

Correspondence Data

We may process information contained in or relating to any communication that You send to Us (Correspondence Data). The Correspondence Data may include the communication content and metadata associated with the communication. Our Website will generate the metadata associated with communications made using the Website contact forms. The Correspondence Data may be processed for the purposes of communicating with You and record-keeping. The legal basis for this processing is Our legitimate interests, namely the proper administration of Our Website and business and communications with users.

Combination Of Data

We use the information from different portions of the Website, all of which are owned and operated by Us, and We may combine information gathered from multiple portions of the Website into a single user record. We also use and/or combine information that We collect or receive from third party sources to enhance, expand, and check the accuracy of Your user records.

Data Protection

When Work Front Pty Ltd T/A Promoworld processes Personal Data in the course of providing the Website, Work Front Pty Ltd T/A Promoworld will:

  • Process the Personal Data as a Data Processor, only for the purpose of providing the Website in accordance with documented instructions from You (provided that such instructions are commensurate with the functionalities of the Website), and as may subsequently be agreed to by You. If Work Front Pty Ltd T/A Promoworld is required by law to Process the Personal Data for any other purpose, Work Front Pty Ltd T/A Promoworld will provide You with prior notice of this requirement, unless Work Front Pty Ltd T/A Promoworld is prohibited by law from providing such notice;
  • Notify You if, in Work Front Pty Ltd T/A Promoworld’s opinion, Your instruction for the processing of Personal Data infringes applicable Data Protection Legislation;
  • Notify You promptly, to the extent permitted by law, upon receiving an inquiry or complaint from You or a Supervisory Authority relating to Work Front Pty Ltd T/A Promoworld Processing of the Personal Data;
  • Implement and maintain appropriate technical and organisational measures to protect the Personal Data against unauthorised or unlawful processing and against accidental loss, destruction, damage, theft, alteration, or disclosure. These measures shall be appropriate to the harm which might result from any unauthorised or unlawful processing, accidental loss, destruction, damage or theft of Personal Data and appropriate to the nature of the Personal Data which is to be protected;
  • Provide You, upon request, with up-to-date attestations, reports or extracts thereof where available from a source charged with auditing Work Front Pty Ltd T/A Promoworld data protection practices (e.g. external auditors, internal audit, data protection auditors), or suitable certifications, to enable You to assess compliance with the terms of this Privacy Policy;
  • Notify You promptly upon becoming aware of and confirming any accidental, unauthorised, or unlawful processing of, disclosure of, or access to the Personal Data;
  • Ensure that its personnel who access the Personal Data are subject to confidentiality obligations that restrict their ability to disclose the Personal Data; and
  • Upon termination of the Terms, Work Front Pty Ltd T/A Promoworld will promptly initiate its purge process to delete or anonymise the Personal Data. If You request a copy of such Personal Data within 60 days of termination, Work Front Pty Ltd T/A Promoworld will provide You with a copy of such Personal Data.

Data Protection Officer

Our data protection officer contact details are: web@workfrontdirect.com.